Privacy Policy
Last updated: August 2026
Your privacy is important to us at Artistic Turtle. This policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
Information We Collect
- Orders: We collect information such as your name, billing and shipping address, email address, and order details so we can process, fulfill, and support your purchase.
- Accounts: If you create an account, we store the information needed to provide and manage that account.
- Product Reviews: If you submit a product review, we collect the information you provide. WordPress and WooCommerce may also process information such as your IP address and browser details for spam prevention, security, and review administration.
- Customer Communications: We collect information you send when contacting us about an order, product, return, privacy request, or other question.
- Cookies and Similar Technologies: Necessary cookies support functions such as the shopping cart, checkout, account access, security, and remembering privacy choices.
- Analytics: We use Google Analytics to help us understand website traffic and usage. Analytics cookie storage is denied by default unless you choose to allow Analytics through our Cookie Preferences page.
Payments
We do not store your full payment-card number on our website. Payments are processed through secure third-party payment services and supported digital wallet providers. Information required to authorize and complete a payment may be processed by those providers under their own privacy policies and security practices.
How We Use Your Information
- To process, fulfill, ship, and support orders
- To provide account and customer-service functions
- To process returns, refunds, replacements, or other order issues
- To communicate with you about purchases or requests
- To operate, secure, maintain, and improve our website and store
- To help detect fraud, spam, abuse, and security threats
- To understand site traffic and usage when Analytics has been allowed
- To comply with tax, accounting, legal, and regulatory obligations
Data Retention
We retain information only as long as reasonably needed for the purposes for which it was collected and for legitimate business, tax, accounting, fraud-prevention, dispute-resolution, customer-service, and legal requirements.
Order and transaction records may need to be retained even after an account-deletion or privacy-erasure request. Where applicable, information that is not required to be retained may be deleted or anonymized.
Product reviews may remain published unless they are removed or otherwise handled in accordance with applicable law and our site policies.
How We Share Information
We share personal information only as reasonably necessary to operate Artistic Turtle and provide requested services. This may include payment processors, digital wallet providers, shipping and delivery providers, website hosting and technical providers, security services, analytics providers, and other service providers supporting the store.
Orders for Maria’s Jewelry Shop may be fulfilled directly from Arizona. In those cases, shipping and order information is shared only as needed for fulfillment, delivery, and customer service.
We do not sell personal information for monetary compensation.
Cookies & Analytics Choices
Necessary cookies are used for essential website and store functions. Google Analytics cookie storage is denied by default unless you choose to allow Analytics.
If Analytics is rejected, Google Analytics is instructed not to read or write analytics cookies on your device. Google may still receive limited measurement information that does not rely on analytics cookies.
Our current Google consent settings keep advertising storage, advertising user data, and advertising personalization denied.
Do Not Sell or Share My Personal Information
We do not sell personal information for money. Depending on where you live and the applicable law, you may have rights to opt out of certain uses or disclosures of personal information that may legally be considered “selling” or “sharing.”
You may submit such a request through our Do Not Sell or Share My Personal Information page or by emailing support@artisticturtle.com.
Your Privacy Rights
Depending on where you live and the law that applies, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction, objection, portability, or information about certain uses or disclosures.
Some requests may be limited where we are required or permitted to retain information for tax, accounting, fraud prevention, legal, contractual, or other legitimate purposes.
To submit a privacy request, visit our Data Request page or email support@artisticturtle.com. We may need to verify your identity before fulfilling a request.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
International Visitors
Artistic Turtle currently ships physical products within the United States, but our website may be accessible from other countries. Information submitted through the website may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy when our website, services, legal requirements, or privacy practices change. The date at the top of this page identifies the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Artistic Turtle
1735 E Grover Ave
Cottage Grove, OR 97424
Email: support@artisticturtle.com
This page is provided for transparency and general information and does not constitute legal advice.