Data Request

Last updated: August 2026

Depending on where you live and the law that applies, you may have rights concerning personal information held by Artistic Turtle, including rights to request access, correction, deletion, restriction, objection, portability, or information about certain uses or disclosures.

Submit a Request

Email support@artisticturtle.com with the subject line Data Request.

Please include enough information for us to identify and process your request:

  • Your full name
  • Your email address
  • Your state, region, or country of residence
  • Your order number, if applicable
  • The type of request you are making
  • Any additional details that may help us locate the relevant information

Types of Requests

  • Access personal information
  • Correct personal information
  • Delete personal information
  • Restrict certain processing
  • Object to certain processing
  • Request data portability, where applicable

Identity Verification

To protect your information, we may need to verify your identity before completing a request. Additional information may be required when reasonably necessary for verification.

Information We May Need to Retain

Some information may not be eligible for deletion when we are required or permitted to retain it for tax, accounting, fraud prevention, dispute resolution, contractual, legal, or other legitimate purposes. This may include certain order and transaction records.

What Happens Next?

  • We will review your request and verify your identity where required.
  • We will respond within the timeframe required by applicable law.
  • If we cannot complete part or all of a request, we will explain why where required and legally permitted.

For more information about how we handle personal information, see our Privacy Policy.